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外傭日常工作須知

👩🏼🍳外傭日常工作須知|保姆級乾貨!不踩坑守則

一、家務精細化清單:每日/每週/隔月分清楚

1.1 每日必做:基礎家務不偷懶

寶子們,醒來就能擁有整潔舒適的家🏠,全靠我們用心打理!每天早晚各拖一次地——先濕拖再乾拖吸乾水分,讓地板亮麗無痕。將所有桌面、茶几擦拭乾淨,確保每個角落一塵不染。整理陽台、澆灌植物、歸置雜物,讓這片小空間保持清爽🌼。
寶寶玩完玩具後立即歸位,方便下次取用。飯後馬上清理餐桌和地板,去除油漬。奶瓶使用後立即消毒,守護寶寶口腔健康。盡量在家人起床前完成所有基礎清潔,用清新環境迎接新的一天。

1.2 每週任務:深層清潔不漏網

周末就是要做深層清潔🧹!廚房是重點區域——清理瓷磚油漬、抽油煙機濾網、烤箱殘渣,以及冰箱內外。噴上強力去油劑,用百潔布仔細刷洗,很快就能讓廚房煥然一新。
將窗戶及窗框徹底擦洗乾淨,用刮水器擦玻璃避免水痕,再用小刷子清理窗框縫隙的灰塵。更換床品(床單/枕套)——乾淨的床品能讓睡眠體驗更舒適~
檢查所有家具表面的積塵情況,尤其注意容易忽略的角落。將廚房置物架、櫥櫃外部徹底擦拭,避免油汙堆積,讓煮飯變得更舒心!

1.3 隔月重點:死角清潔不忽視

每兩個月針對高頻忽略區域做重點清潔!用乾布擦拭天花板及牆面,高處可搭配伸縮除塵器。清潔衣櫃抽屜內部:將衣物全部取出,擦拭抽屜後再整齊放回。
清洗窗簾——厚重款可送乾洗,輕薄款可在家手洗或機洗。深層清潔冰箱:清空所有食物,用清潔劑擦拭內部,並清理排水孔避免異味。重點清潔廚房隱藏死角,如櫥櫃內部、水槽下方,杜絕所有衛生死角,讓全屋每個角落都乾淨整潔~

二、帶娃專屬須知:寶媽最關心的細節

2.1 日常照料:吃喝玩睡有講究

帶娃工作細緻至上,千萬不能馬虎。餵奶後立即沖洗奶瓶,用清潔劑仔細刷洗瓶身、奶嘴和吸管,隨後用高溫消毒鍋消毒或煮沸10分鐘,徹底殺滅細菌🦠。圍兜用洗碗精清洗,去除奶漬和食物殘渣,放在通風向陽處晾曬——陽光就是天然消毒劑~
若夜間與寶寶同睡,每2-3小時起身查看一次,寶寶踢被子時及時蓋好,預防感冒。夜間寶寶哭鬧時迅速安撫,檢查是否餓了、尿濕了或身體不適。
嚴格按照僱主要求製作輔食,選用新鮮食材,搭配多樣化食材確保營養均衡。6個月開始添加固體食物的寶寶,先從強化鐵米粉開始,再逐漸添加蔬菜泥、水果泥;8個月寶寶可進食軟麵條、小顆狀食物。做完輔食後及時清理廚房檯面和用具,保持環境整潔。
陪寶寶玩耍時全身心投入,結束後立即將玩具放入收納盒或置物架——整潔的環境也方便寶寶下次找尋玩具。接送寶寶參加興趣班(早教、繪畫、舞蹈等)時務必準時,不遲到早退。上課期間記錄老師的囑咐要點,下班後向僱主詳細復盤,讓僱主及時掌握寶寶的進度。

2.2 兒童安全:時刻警惕不鬆懈

兒童安全是重中之重——千萬不要讓寶寶離開視線,哪怕只有一秒鐘!將銳利物品(剪刀、刀具、針線)放在寶寶夠不到的地方,遠離熱源(水壺、熱湯、暖氣),防止燙傷。
定期清潔消毒寶寶玩具:絨毛玩具用專用清潔劑清洗後晾曬;塑膠玩具浸泡在消毒劑中,而後用清水沖洗乾淨。經常檢查玩具是否有損壞或零件鬆動,及時修補或更換。決不能讓寶寶將小零件放入口中,避免嗆咳。
外出或上下課途中,全程緊牽寶寶的手。走斑馬線過馬路,遵守交通規則,左右觀察確保安全後再通行。遇到緊急情況(寶寶生病、走失、陌生人搭訕等),立即聯繫僱主,保持冷靜,全力保障寶寶安全。

三、職業紅線別踩!個人規範+工作態度準則

3.1 行為準則:這些事絕對不能做

寶子們,行為準則對外傭工作至關重要——一個小失誤可能就會丟掉工作,甚至惹上大麻煩😱。嚴格遵守僱主家規:不抽菸飲酒(這是基本職業道德和健康要求),不兼職其他工作,全身心服務僱主。不夜不歸宿:假日外出需提前报备行程和返程時間,並準時歸來,避免讓僱主擔心。
僱主隱私絕對不能碰——決不向他人透露僱主的電話、地址及家庭資訊,這既是對僱主的尊重,也是對自己的保護。未經允許不帶朋友上門——僱主家不是社交場所,若有朋友拜訪,需先徵求僱主同意。
金錢事宜務必謹慎:不預支薪水,若有經濟困難可與僱主坦誠溝通,尋求合理解決方案。避免與他人發生大额金錢往來,尤其要遠離非法借貸。香港不少外傭因陷入年利率高達3000%的高利貸,難以脫身😭。用電話也要注意:不使用僱主家的國際直撥電話或對方付費電話,私人長途電話僅在假日外出時撥打。留意這些細節,才能讓工作順利開展~

3.2 儀容儀表:乾淨整潔是基本

你的儀容代表著僱主的形象,乾淨整潔是最低要求🧼。每日保持個人衛生:頭髮梳理整齊(長髮需紮起,避免工作時帶來不便或顯凌亂)。定期修剪指甲,不蓄長指甲、不塗指甲油、不佩戴珠寶首飾,工作時保持低調得體。
工作時穿著簡潔合身的服裝(便於活動),不化妝;假日外出可化淡妝,切勿濃妝艷抹。保持良好精神狀態,以清爽干练的形象投入工作,讓僱主舒心,自己工作也更有動力~

3.3 工作態度:積極主動不敷衍

工作態度決定工作品質和僱主滿意度。服從僱主的合理安排,做事勤奮踏實,不偷懶耍滑。做事細緻入微——擦桌子要做到一塵不染,洗衣服要乾淨徹底。遇到問題及時與僱主溝通,不擅自做主(否則可能弄巧成拙)。
有客人造訪時,主動熱情應對😃,及時遞茶倒水,客人離開後收拾餐具,全程保持有禮得體。給客人留下好印象,也是為僱主爭光。
養成高效工作習慣,合理規劃時間。比如早上完成基礎家務,下午專心帶娃或準備晚餐,這樣不僅能提高效率,還能保證各項任務高品質完成,輕鬆贏得僱主的信任~

四、應急小技巧+避坑提醒:新手必看

4.1 緊急情況:沉著應對不慌亂

寶子們,外傭工作難免遇到突發狀況,一定要保持冷靜,千萬別慌😟。首先要熟記僱主的緊急聯絡方式(手機、家用電話),設為快速撥號,方便即時聯絡。
若寶寶輕微擦傷,先用清水沖洗,再用碘伏消毒。若是較深的出血傷口,用乾淨紗布或毛巾按壓止血,立即聯絡僱主,遵從指示處理,必要時送醫就診。
若家用電器故障(發煙、起火),先切斷電源,有滅火器的話可用滅火器滅火,隨後通知僱主和專業維修人員。遇到火災隱患(聞到煤氣味、電路短路),立即開窗通風、關閉電源,聯絡僱主和物業管理,千萬不要隨意拆卸,安全第一!
掌握海姆立克急救法、心肺復蘇等基礎急救技能,關鍵時刻能救命。定期參加急救培訓課程,提升應對突發狀況的能力。遇到小意外時保持冷靜,避免造成二次傷害,全力守護僱主家人安全~

4.2 避坑指南:守住邊界不踩雷

外傭工作要學會避坑,守住工作邊界才能擁有舒適的工作體驗🥰。明確自身工作職責:不因為好奇觸碰僱主的私人物品(錢包、珠寶、文件),尊重僱主的隱私和個人空間。不打探僱主家庭祕密(家庭矛盾、經濟狀況),管好自己的嘴,避免被貼上「八卦」標籤。
尊重僱主的生活習慣,比如僱主若要求水壺加水至80%,就嚴格遵守。遵守清潔標準——洗衣服前按材質、顏色分類,不混在一起機洗,避免損壞衣物。
堅守自身休息權益,拒絕不合理加班。在香港,外傭每週至少享有一天休息日,若被要求休息日工作,可與僱主協商調休或加班費。不要長期忍受無償加班,可向勞工處投訴,維護自身合法權益。平衡職業素養與自我保護,才能讓工作長久順利~

1.1 Daily Must-Dos: Basic Housework Without Slacking

Guys, waking up to a clean and cozy home 🏠 relies on our hard work! Mop the floors twice a day (morning and evening) – mop with a damp cloth first, then dry mop to absorb moisture for a shiny finish. Wipe all tabletops and coffee tables thoroughly to keep every corner spotless. Tidy up the balcony, water the plants, and put clutter in place to keep this small outdoor space neat 🌼.
Doing laundry is a skill! Baby clothes are delicate – always hand-wash them separately and never spin-dry, handle them gently 👶. Wash undergarments by hand separately for hygiene. Sort light and dark clothes for machine washing to avoid dyeing. Hand-wash shirts and air-dry them directly to maintain their shape.
Put away baby toys right after playtime for easy access next time. Clean the dining table and floor immediately after meals to remove oil stains. Sterilize bottles right after use to safeguard your baby’s oral health. Try to finish all basic cleaning before the family wakes up, greeting them with a fresh morning.

1.2 Weekly Tasks: In-Depth Cleaning Without Omissions

Weekends are for deep cleaning 🧹! The kitchen is the key area – clean oil stains on tiles, range hood filters, oven residues, and both inside and outside the refrigerator. Spray heavy-duty degreaser, scrub with a scouring pad, and the kitchen will look brand new in no time.
Scrub windows and frames thoroughly. Use a squeegee for streak-free glass and a small brush to clean dust in frame crevices. Change bed linens (sheets/pillowcases) – fresh bedding makes sleep more comfortable~
Check for dust on all furniture surfaces, especially easy-to-miss corners. Wipe kitchen shelves and cabinet exteriors completely to prevent oil buildup, making cooking a more pleasant experience!

1.3 Bi-Monthly Focus: Don’t Neglect Dead Corners

Every two months, tackle frequently overlooked areas! Wipe ceilings and walls with a dry cloth – use an extendable duster for high places. Clean the inside of wardrobes and drawers: take out clothes, wipe the drawers, then put them back for neat storage.
Wash curtains – send heavy ones to the cleaner, and hand-wash or machine-wash light ones at home. Deep clean the refrigerator: remove all food, wipe the interior with detergent, and clean the drain hole to avoid odors. Clean hidden kitchen corners like cabinet interiors and under the sink to eliminate all hygiene dead spots, keeping every part of the home clean~

II. Baby-Care Exclusive Guidelines: Details Moms Care About Most

2.1 Daily Care: Rules for Eating, Playing, and Sleeping

Baby care is meticulous – no room for mistakes. Rinse bottles immediately after feeding, scrub the bottle body, nipples, and straws with detergent, then sterilize them in a sterilizer at high temperature or boil for 10 minutes to kill bacteria completely 🦠. Wash bibs with dish soap to remove milk stains and food residues, then dry them in a well-ventilated, sunny area – sunlight is a natural disinfectant~
If sharing a bed with the baby at night, check on them every 2-3 hours. Cover them up if they kick off the quilt to prevent colds. Comfort them promptly if they cry at night, checking if they’re hungry, wet, or uncomfortable.
Prepare baby food strictly as instructed by the employer. Use fresh ingredients and varied combinations to ensure balanced nutrition. For 6-month-old babies starting solid food, begin with iron-fortified rice cereal, then gradually add vegetable puree and fruit puree. 8-month-old babies can eat soft noodles and small food pieces. Clean the kitchen countertop and utensils after making baby food to keep the kitchen tidy.
Engage fully during playtime with the baby. Put away toys immediately after play in storage boxes or racks – a tidy home makes it easier for the baby to find toys. When taking the baby to extracurricular classes (early education, painting, dancing, etc.), arrive on time, never be late or leave early. Take notes on the teacher’s instructions during class and debrief the employer in detail after work to keep them updated on the baby’s progress.

2.2 Child Safety: Stay Alert At All Times

Child safety is paramount – never let the baby out of your sight, even for a second! Keep sharp objects (scissors, knives, needles) out of the baby’s reach. Keep heat sources (kettles, hot soup, heaters) away to prevent burns.
Clean and sterilize baby toys regularly: wash plush toys with special detergent and sun-dry; soak plastic toys in disinfectant, then rinse thoroughly. Check toys for damage or loose parts frequently – repair or replace them immediately. Never let the baby put small parts in their mouth to avoid choking.
Hold the baby’s hand tightly when going out or commuting to classes. Cross the road at zebra crossings, follow traffic rules, look left and right, and cross only when it’s safe. In case of emergencies (baby illness, getting lost, or strangers approaching), contact the employer immediately, stay calm, and ensure the baby’s safety.

III. Don’t Cross Professional Red Lines! Personal Norms & Work Attitude

3.1 Code of Conduct: Things You Must Never Do

Dear ones, the code of conduct is crucial for housekeeping work – a small mistake may cost you your job or even big trouble 😱. Strictly follow the employer’s rules: no smoking or drinking (a basic professional ethic and health requirement). Never take a second job – focus on serving the employer wholeheartedly. Never stay out overnight: report your whereabouts and return time in advance for holiday outings, and always be back on time to avoid worrying the employer.
The employer’s privacy is off-limits – never disclose their phone number, address, or family information to others. This is respect for the employer and protection for yourself. Don’t bring friends home without permission – the employer’s house is not your social venue. Consult the employer first if you have friends visiting and get their approval.
Be cautious with money matters: don’t ask for an advance on salary. Communicate openly with the employer if you have financial difficulties to find a reasonable solution. Avoid large financial transactions with others, especially unregulated loans. Many housekeepers in Hong Kong fall prey to loan sharks with annual interest rates as high as 3000%, which is hard to escape 😭. Be careful with calls: don’t use the employer’s IDD or collect calls. Make personal long-distance calls only during holiday outings. Attention to these details ensures smooth work~

3.2 Grooming: Cleanliness Is Essential

Your grooming represents the employer’s image – cleanliness is the basic requirement 🧼. Maintain personal hygiene daily: comb your hair neatly (tie long hair up to avoid inconvenience and untidiness while working). Trim nails regularly – no long nails, nail polish, or jewelry. Keep a low profile at work.
Choose simple, well-fitted clothes for work (easy to move around in). Wear no makeup during work hours – light makeup is acceptable for holiday outings, but never heavy makeup. Maintain a good mental state and work with a fresh, capable look. A happy employer means a more motivated you~

3.3 Work Attitude: Proactive & Diligent

Work attitude determines quality and employer satisfaction. Obey reasonable arrangements, work diligently, and avoid slacking. Be meticulous – wipe tables until spotless and wash clothes thoroughly. Communicate with the employer immediately when encountering problems; don’t make decisions without permission (it may backfire).
Be proactive and welcoming when guests visit 😃. Offer tea, clean up tableware after guests leave, and stay polite and appropriate throughout. Leave a good impression on guests – it honors the employer too.
Develop efficient work habits and plan your time wisely. For example, finish basic housework in the morning, then focus on baby care or dinner preparation in the afternoon. This improves efficiency and ensures high-quality completion of all tasks, easily winning the employer’s trust~

IV. Emergency Tips & Pitfall Warnings: Must-Read for Beginners

4.1 Emergencies: Stay Calm & Act Wisely

Guys, emergencies are inevitable in housekeeping work – stay calm, don’t panic 😟. First, memorize the employer’s emergency contacts (mobile phone, home phone) and save them as speed dials for quick access.
If the baby gets a minor scrape, rinse it with water and disinfect with povidone-iodine. For deep, bleeding wounds, press with a clean gauze or towel to stop bleeding, contact the employer immediately, follow their instructions, and take them to the hospital if necessary.
If household appliances malfunction (smoke, catch fire), cut off the power first, put out the fire with a fire extinguisher (if available), then notify the employer and professional repair personnel. In case of fire hazards (gas smell, short circuit), open windows for ventilation, turn off the power, and contact the employer and property management. Never tamper with them – safety first!
Master basic first-aid skills like the Heimlich maneuver and CPR – they can be lifesavers. Attend first-aid training courses regularly to improve your emergency response ability. Stay calm during small accidents to avoid secondary injuries, protecting the employer’s family safely~

4.2 Pitfall Guide: Maintain Boundaries

Avoid pitfalls in housekeeping work – maintaining boundaries ensures a comfortable work experience 🥰. Clarify your responsibilities: never touch the employer’s personal items (wallet, jewelry, documents) out of curiosity. Respect their privacy and personal space. Don’t pry into family secrets (conflicts, financial status) – keep your mouth shut to avoid being seen as a gossip.
Respect the employer’s living habits. For example, if they prefer the kettle filled to 80%, follow the rule strictly. Adhere to cleaning standards – sort clothes by material and color before washing, don’t put them all in the machine to avoid damage.
Uphold your rest rights and refuse unreasonable overtime. In Hong Kong, housekeepers are entitled to at least one rest day per week. Negotiate with the employer for leave adjustment or overtime pay if asked to work on rest days. Don’t endure long-term unreasonable overtime without pay – complain to the Labour Department to protect your legal rights. Balance professional ethics and self-protection for a long, smooth career~
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